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Returns & Exchanges

RETURN AND EXCHANGE POLICY

 

We strictly DO NOT ACCEPT RETURNS!

 

ELIGIBLE products for Exchange are:

 

  • Products with GENUINE manufacturing defect.

 

  • Products which are WRONGFULLY delivered.

 

  • SIZE EXCHANGE if the particular size is AVAILABLE. (Products can be collected by our delivery partner and reverse courier charges will be charged extra which are ₹200 Please login to your account and go to MY ORDERS and select the items which you want to exchange. If you are a guest user and choose to exchange the product which is eligible for exchange then please write us email at care@curioushanger.com within 3 days of delivery and do not forget to mention your ORDER NUMBER).

 

PLEASE NOTE:

 

  • All the sale & discounted purchase is NON-EXCHANGEABLE.

 

  • Exchanges can be processed only ONCE per order.

 

  • The product should be UNUSED, UNWASHED and UNDAMAGED. It should be properly folded and packed otherwise we will NOT BE ABLE to do the exchange for that product.

 

  • Goods will be exchanged only if they are returned in their original packaging with original invoices and tags, if any.

 

  • Colours of the products are as accurately as possible displayed on the website. However, 10-12% Colour difference depends on the screen resolution and lights and products will not be exchangeable for this reason.

 

 

REFUND POLICY

 

Refund is NOT APPLICABLE to any product in any case, except:

 

  • Product received is damaged.
  • Product received is wrong.
  • Product is lost in transit.

 

Users can email us at care@curioushanger.com within 3 days of delivery. PLEASE DO NOT FORGET TO MENTION YOUR ORDER NUMBER.